Policies

Cookies Policy

What are cookies?

Cookies are pieces of data that can be stored on a computer, laptop or mobile phone. Cookies allow a website to recognise a user’s device or actions over a period of time.

 

Does this site use Cookies?

Yes, this website uses 2 types of cookies. The 2 types are session cookies and persistent cookies.

Session cookies are temporary cookies that are added when a visitor starts to browse our website or interacts with a specific feature on the site. These cookies are deleted once the browser is closed or after 60 minutes of inactivity and are not stored on your computer or mobile device.

Persistent cookies are also added when a visitor begins to browse our website or interacts with a specific feature, but these cookies may be stored on a computer or mobile device for a pre-determined length of time after visiting the site. Our website only uses cookies that are specific to this particular website.

 

How can you manage your cookies?

It is possible for you to control the cookies that are placed on your device. This Cookie Policy along with our Privacy Policy are provided to allow transparency around our use of cookies and also any information provided to us.

Within your browser you can choose whether you wish to accept cookies or not. Once you click on our website you will be asked to accept or decline the cookies used by our website. Different browsers make different controls available to you. Normally your browser will offer you the choice to accept, refuse or delete cookies at all times. Third party cookies may be used by different website owners such as Facebook or Instagram.

AML Policy

As a property services provider it is compulsory for us to carry out Customer Due Dilligence. Certain documents are required from each of our clients and they differ depending on the type of Client we are dealing with. The list below covers each Client type and the documents required for each.

  1. Individual Client: Photo ID (copy of Driving Licence or Passport, Proof of your home Address (Utility Bill or Bank Header), Proof of PPS Number (Correspondence from Revenue Commissioners), Proof of ownership of Rental Property. One of the following (1) Current Insurance policy that shows the landlord’s name, the property address, period of cover including start and end date. (2) Evidence of payment of LPT (showing name of landlord, address of the property and dated within the last 12 months).  (3) Mortgage statement dated within the last 12 months and showing address of property and name of landlord), Rent Payment. Bank Header of account that the rent will be paid into and include the landlords name, address, BIC and IBAN

  2. Partnerships: Verification of one partner as if they were an individual client (documents listed above). Copy of partnership agreement required.

  3. Corporate Clients: Verification of one Director as if they were an individual client (documents listed above). List of all directors’ names, memorandum and articles of association required.

  4. Trusts: The full name of the trust and for what purpose the trust was set up to be obtained as well as the names of all Trustees and the details of any protector. Verification of one Trustee as if they were an individual client.

 

The documents we obtain are filed on a fully encrypted IT system and are held for 5 years. If a client refuses to comply or fails to do so the property service provider must not provide any property service to the client. Where a property service provider has any cause for concern in relation to any client they must treat this as suspicious and complete a Suspicious Transaction Report which is forwarded to the Gardaí and Revenue. Regular Anti-Money Laundering training is completed each year to comply with the PSRA CPD.

Our AML Officer is Niamh Langan – Licence Number: 004284

Privacy Policy

The information we provide on our website is to be used as guidance only and is not to be used for any legal purposes.

Your information

This policy provides information on the ways Celmarnes Property Services collects and stores our customers personal information. 

“Contact us” section:

Under the contact section of our website, customers can fill in the form which sends on their query to us. When this action is complete a session cookie is created. By doing this, a unique identifier is created which ensures your details only are sent on to us while preventing any fraudulent activity. These session cookies will delete after a short period of time and Celmarnes Property Services do not keep a record of these cookies. The contact details provided by the customers will be obtained only for the sole purposes of answering any sale or letting query.

Emailing us:

Please note it is the sender’s full responsibility to ensure that the content of any email sent to us is lawful.

Disclosure:

Any personal information we receive from our customers will not be disclosed to any third party without prior consent or if such a time arises where we are obliged to do so by law.

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